Advance registration for a time slot helps museum staff anticipate total occupancy for academic tours, capture attendance data for grant and university reports and provide contract tracing (if necessary). Thank you for your cooperation. For assistance, please call 334.844.1484 or email our visitor services associates.

Tuesday through Sunday, there are three (3) two-hour windows to reserve online during our regular hours of operation, with four (4) ranges on Thursdays until 8 p.m. The entry queue begins 10 minutes before the start of your session. Admission remains free, with the last entry one hour before closing. You may arrive at any point in your reservation, but please note that admission is subject to total gallery capacity.

A visitor walks into the museum.

Creating an account

If you are a new user, select “guest” and enter your information to create your account.

Not sure if you already have an account?

The museum is part of a campus-wide, secure ticketing platform along with the Gogue Performing Arts Center, the Department of Music and the Department of Theatre. You may already have an account if you have purchased or reserved a ticket for a performance at any of the other venues or are an Auburn employee or student. Faculty, staff and students may enter the enterprise account used to access many university systems, such as AUAccess.

Completing your registration

  • Enter the quantity in the dialogue box next to “JCSM Registration” and click continue.
  • Next, you will verify the number of tickets in your shopping cart and click continue.
  • Review your shopping cart and click continue.
  • On the delivery details page, select “email” and continue.
  • Next, you may update your billing contact info if you choose. As this is a free registration, you will not be charged and you will not enter payment information.
  • Click “buy” to complete your transaction. Note that the amount of the transaction is $0.00.

Receiving your confirmation

The system will send a confirmation to the email on file, with a PDF ticket attached and a link to Apple Wallet included. You may print and bring a physical ticket, present the e-ticket on your smart device or download it to your Apple Wallet. Android users should install PassWallet onto your device before clicking to download.

If you are a current museum supporter, you may also have a digital supporter card in your digital wallet. Your digital supporter card is used to redeem Museum Shop discounts and reciprocal perks may be presented for admission, provided that the museum is not at total capacity for gallery occupancy.

Plan your visit

Museum and university administrators have adopted operational plans in response to COVID-19. For museum-specific guidelines, visit our FAQ page. For the latest from Auburn University, go to the “A Healthier U” website.

Contact us for additional help

For assistance, please call 334.844.1484 or email our visitor services associates.

Leave a Reply

Welcome to the Jule Collins Smith Museum of Fine Art!

We are excited that you are here with us. Feel free to look around and reach out to us by navigating to our contact page.